The after-hours enquiry
Someone in Hackney messages at 9pm looking for a plumber, electrician or clinic. By the time you reply the next morning they've booked someone else — and you never find out it happened.
We build Hackney businesses a working website and an AI front desk that catches every enquiry — phone, email, WhatsApp, contact form — and replies in minutes using your real prices. From Broadway Market to Dalston Lane, the fastest reply wins the job.
Hackney has more than 20,000 small businesses, from independent cafés and studios to tradespeople covering the whole borough. Dalston, Hackney Wick and Lower Clapton have changed fast, and competition for local customers has tightened with them. A proper website and a front desk that answers at 9pm is how a one-van business competes with a firm that has a receptionist.
Someone in Hackney messages at 9pm looking for a plumber, electrician or clinic. By the time you reply the next morning they've booked someone else — and you never find out it happened.
A lot of Hackney businesses run on word of mouth and a directory listing while competitors show up first in search. A proper website with a working enquiry form changes that.
Every quote, booking and 'are you free next week?' lands on you personally. Nothing gets missed — but nothing gets answered at 11pm either.
Every unanswered enquiry is a job someone else is doing this week.
Not a chatbot bolted onto a website. A working front desk that runs the first mile of every customer conversation.
Nights, weekends, bank holidays and the middle of a job — every enquiry gets a reply in minutes, not the next morning.
A leaking boiler and a 'how much for a patio?' are not the same. Urgent and high-value jobs get surfaced first.
It only ever uses the prices, services and availability you've actually given it. No invented numbers, ever.
Offers your real slots, confirms the booking, and adds it to your calendar — with a confirmation sent to the customer.
Anything ambiguous, sensitive or high-stakes is flagged for a human — it knows the difference between helpful and overreach.
Every conversation is recorded and searchable, so nothing is lost, forgotten, or left to memory.
The Quick Audit is a short, no-pressure look at how enquiries reach you. A typical build is live within one to two weeks, including training the AI on your real prices, services and availability.
Yes — we work with local businesses across East London, whether you have a shopfront, an office, or work from a van.
Yes. It catches enquiries from your inbox, contact form and WhatsApp, so nothing depends on you seeing a notification.
Yes. We're taking on five founding clients — 60 days free, no card details, no contract. In return we ask for honest feedback and, if it works, permission to quote you by name.
Starter is £299 one-off for the website. Growing Business is £79/month for the website plus the AI front desk. Full Front Desk is a custom quote.
A quick, no-pressure look at how enquiries reach you today — and what a front desk that never sleeps would actually look like for your business.
A Quick Audit. No obligation. No jargon.